Installer
Current position open: New York City
Responsibilities include:
Installing end-user hardware (think "alarm system") in individual and group residences in the central/western US (most of the work will probably be local/regional, with occasional travel).
Training other employees and institutional caregivers how to install hardware.
Doing some data entry for new accounts.
Handling support calls and email from other installers, institutional caregivers, etc. (about installation process, interpretation of data, use of system, etc.).
Assisting in rudimentary PC support tasks
Communication: with technical and non-technical people; oral and written (wiki, email).
Car driving. Must have license, own car.
Customer service mentality is a must.
Comfortable in start-up environment: ongoing change in plans; lack of support staff; need for self-management via constant dialogue; etc.
Customer service mentality is a must.
6 months work experience.
If you are interested in this position, email your resume and cover letter to contact@quietcaresystems.com. Please, no calls.
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